Roku says it’s working to repair elements that users absorb been reporting following its 10.5 instrument update. TechCrunch reported the complications earlier on Monday, citing posts on Reddit and Roku boards the assign users talked about that apps love HBO Max, ESPN, Disney Plus, and additional wouldn’t enable them to appear any video enlighten after updating the OS on their clean TVs.
In accordance with Roku, “obvious older Roku TV models or older Roku Ultra avid gamers” are tormented by the problematic update. In a put up on its forum, the firm instructs users with Roku Ultra models 4660, 4661, 4662, or 4670, and users with a Roku TV mannequin 7XXX to manually take a look at for a instrument update, and tells homeowners of totally different gadgets to subscribe to the thread for future particulars.
System update got you down? We’re responsive to a little space of users on older Roku TVs or Roku Ultra who’re experiencing elements after the OS 10.5 launch and are working rapidly to fetch to the bottom of. Stare our realtime updates right here: https://t.co/fZYqfsgNBS
— Roku Make stronger (@RokuSupport) November 22, 2021
TechCrunch says Roku has been having users roll assist their OS to a old model on a case-by-case basis, after the person contacts enhance with data about their gadgets. Whereas no lower than one Reddit person has reported seeing a prompt to “upgrade” from 10.5 to 10.0, Roku doesn’t mention that it’ll be widely offering a downgrade in its posts on Twitter or its boards.
Whereas Roku users absorb also reported elements with streaming using the YouTube TV app, that particular field doesn’t look like small to magnificent one platform — Android Police stories that YouTube TV users absorb been having elements all the map in which through almost every machine, from streaming bins love Apple TVs, Amazon Fire sticks, and even Google’s devour Chromecasts, to consoles and clean TVs (though it notes that iOS and Android users seem unaffected). YouTube’s enhance crew at the initiating talked about that it modified into engaged on a repair for the field on Roku gadgets, but later talked about that the firm modified into having a glimpse into the field on totally different gadgets as properly.
Sorry to listen to regarding the bother – we have seen an identical stories of YouTube TV freezing intermittently, and our crew is having a glimpse into the field. Mind sharing what machine (mannequin) you are using, and if right here’s taking place to all programs? Indulge in your patience for the time being.
— TeamYouTube (@TeamYouTube) November 22, 2021
Whereas it’s for sure odd that the two elements look like taking place at the identical time, they don’t seem to be associated provided that YouTube TV users are seeing freezes regardless of machine. Fortunately, both corporations look like engaged on ironing out the complications. Roku is actively updating its enhance put up with instructions to examine for updates, and Android Police notes that YouTube TV is getting fewer outage stories on DownDetector.com.
Whereas the repair for Roku users would perhaps also merely solve their complications with Netflix, Hulu, and totally different streaming services, their YouTube TV troubles would perhaps also merely now no longer be over — Roku and Google are actively feuding over the YouTube TV now no longer being within the market on the platform’s store, and Google has threatened to stop distributing its in model YouTube app on Rokus as properly come December.